Delivery & Returns Info

Hassle-Free Returns

Our aim has always been to provide you with the highest levels of customer service possible. We hope this is evident in our flexible and fair returns and refund policy

If you have an unwanted item, you can return the item up to 14 days from the date the item was delivered. Items must be unused and in their original condition (including all labels and tags intact).

Send to:

Amori Returns, No 9 The Broadway, Penn Road, Buckinghamshire HP9 2PD

Shipping & Handling - Customers are accountable for return shipping charges. We suggest a recorded or signed for delivery service so the parcel is insured and can be tracked. Goods are the customer’s responsibility until they arrive at our address.

Please wrap items appropriately for transit to avoid damage to goods or boxes. Please do not stick labels or tape directly to the product's packaging (e.g. branding box ) as if tampered with in any way, we can no longer accept the return.

Customers are responsible for the cost of returning item(s), and for your parcel until it arrives at Amori.

Please allow 3-5 working days once the goods have reached us, to give us time to process your returns. Any returns received after 14 days, can no longer be processed.

If incorrect, damaged or faulty goods have been delivered to you, please contact us on with an image & quoting your order number. In most cases, we will process a replacement or reimbursement.

Please note, that there are restrictions to the services above for Pierced Earrings - Due to Health & Safety regulations, we cannot accept returns of pierced earrings.