How should I look after my jewellery?

By using stainless steel our pieces are built to last; wear them every day, in the sea, or sweating it out at the gym. This ability to last is just one part of our eco-friendly ethos, we want you to buy less jewellery over time, not more!

How long will it take for my order to come?

UK Delivery - Royal Mail 48 hours tracked for £2.99 or FREE over £35

Express Tracked UK only £8.99 - next working day if purchased before 3pm

Can I make changes to my order?

If you need to make a change please email us within 15 minutes of placing your order with your order number and the change you would like to make. 

You can contact us at hello@amorijewellery.com, just note that we cannot guarantee we will be able to make the changes in time.

When will my order be shipped?

All orders are shipped the same day if ordered before 3pm. Please note that our order cut off time is 3pm. If you place an order after 3pm the order will be fulfilled the working day (Monday- Friday). We do not offer Saturday delivery. This is also applicable for Next Day Shipping services.

I am missing an item from my order. Can you help?

If an item is missing from your order, please get in touch right away with your order number. We will check with our warehouse team & CCTV to look into this further. Please let us know if the parcel arrived damaged at all and take a photo if so, we can then raise this as an issue with our courier/ your local depot. 

Item returned to sender

If your order has been returned to sender, please get in touch with your order number + tracking number, along with an alternative delivery address, and we will re-dispatch your order as soon as we have received it. Please note depending on the circumstance, you may have to pay an additional shipment fee. 

I have received a defective item

If you have received your order but something is damaged or incorrect, please email us at hello@amorijewellery.com as soon as possible with your order number, and a photo of the issue, our team will send out a replacement for you right away! If you would prefer a gift card for the same amount just let us know! 

If your Amori gift box has in anyway been damaged in transit, please reach out to our team and we will re-dispatch new packaging for you right away! 

Bridal Party Orders

We love a wedding! If you’re looking to place an order for your bridal party, get in touch as we can offer you a discount when ordering 5 or more of the same piece!

Corporate Gifting

We’d love to hear from you! Please get in touch with hello@amorijewellery.com

Press + Collaborations

We’d love to hear from you! Please get in touch with hello@amorijewellery.com

Our Packaging

Our gift boxes + reduced packaging options have been thoughtfully designed for you to house your jewellery for years to come. We use minimal packaging in all of our shipments and it can always be reused or recycled. If your Amori gift box has in anyway been damaged in transit, please reach out to our team and we will re-dispatch new packaging for you right away!

Our Returns Policy

Please see here